Nyle Maxwell Chrysler Dodge Jeep RAM

Well we come in for oil change service guy behind the desk has what seems to be attitude. Nick the guy behind the desk States it's about an hour to an hour and 45 minute wait good thing it only took exactly an hour so after it was done paid for the services look the car over oil cap was placed back on oil level looked good further inspecting the vehicle I see a nice oily handprint further inspecting the vehicle I see a nice oily handprint on the front right quarter panel further inspecting front right quarter panel I find some scratches on the bumper just below the front right headlight I received a text from the dealer asking to take time to do a review so I am they also stated to text them if there's anything that they can do for us I texted back about said handprint scratches on bumper and I have yet to receive a text back