Nyle Maxwell Chrysler Dodge Jeep RAM
Back to Service Reviews
Dealership Service Review
service Rating
Terrible Service Center Experience
Written by 10/12/2017
onI bought my truck at Nyle Maxwell a couple weeks ago. The sales process was good. Every since the day I bought it, it had had a bad vibration at about 65MPH. I took it back to the service center and they said they balanced all of the tires and all was well. However, it still has the same vibration, so I reached back out and they texted me to "...continue to drive it for another 1000 miles and see if it stops." UNACCEPTABLE! I reached out to Eric, the Service Director SEVERAL times and he hasn't even attempted to contact me. TERRIBLE service....will I buy another Dodge, probably so...will I buy it from Nyle Maxwell, probably not!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No