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Nyle Maxwell Chrysler Dodge Jeep RAM


13401 Ranch Rd 620 N, Austin, TX 78717 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (8) No (0)
Service Rating
Recommend:
Yes (3) No (0)
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Dealership Service Review

1 out of 5 starsservice Rating
They don't care if you have a warranty they just want $$$
Written by jskonz71 on 03/01/2017

I took my 2013 Jeep into Nyle Maxwell because the seat heaters weren't working. I was foolish enough to have purchased the bumper to bumper lifetime warranty. After having it for 3 days they advised me that I would have to pay an additional $120 per hour because I had put an aftermarket radio in the vehicle and they would have to remove it. The radio was installed using a wiring harness and there was absolutely no difference in unplugging the aftermarket from the factory radio but they wouldn't listen. They just wanted the money. I contacted Fiat Chrysler and advised them of this and they were no help whatsoever. I ended up cancelling my lifetime warranty and they didn't even care. I will never purchase another new Fiat Chrysler vehicle again and will definitely steer everyone away from all of Nyle Maxwell's dealerships.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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