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Nyle Maxwell Chrysler Dodge Jeep RAM


13401 Ranch Rd 620 N, Austin, TX 78717 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (8) No (0)
Service Rating
Recommend:
Yes (3) No (0)
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Dealership Sales Review

1 out of 5 starssales Rating
Good Luck!
Written by ChryslerFamily on 01/04/2018

Just moved to the area and we are a Chrysler/Jeep family and hoped that this would be our new dealer. I spent the day here. Found the Jeep I liked agreed on a price with the sales team. Found a babysitter and brought my wife back to finalize the deal. Sales Manager completely changed the AGREED UPON numbers and said nothing they could do. My salesman Anastasios was GREAT but unfortunately the sales management team messed up multiple times on the numbers. They agreed to the number then when I got back they said they couldn't do it. Then came back and said they could. Then came back 1 last time to say they couldn't. It was very unprofessional and embarrassing for them. I was not sold on a specific vehicle and would have been more than fine looking for something closer to my price point. Instead they lied and wasted my entire day. And the kicker on my way out they offered me a free tank of gas for my trouble! No thanks I wasn't here for free gas. I hoped to make an honest deal on a good vehicle and start a lasting relationship. Good luck finding that here. If anyone cares the last sales manager that took away the deal was Darren McKay.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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