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Nyle Maxwell Chrysler Dodge Jeep RAM


13401 Ranch Rd 620 N, Austin, TX 78717 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (8) No (0)
Service Rating
Recommend:
Yes (3) No (0)
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Dealership Sales Review

1 out of 5 starssales Rating
Stay away
Written by Murican on 09/28/2017

If you value your hard earned cash, honesty, and your mental health, stay far far away from this place. If I could give no stars I totally would. Know the worth of your vehicle before you show up, dont take the 1st, 2nd or 3rd deal they come at you with unless you like throwing money away. I went to the Nyle Maxwell fiat location,(Same owner right? ) they were going to give me 4 thousand more for my trade in.. This 620 location gave me 4 thousand less for my car. The car I was looking at I lightly damaged and felt obligated to buy it. When I confronted the managers about it they basically said it was my own fault instead of making it right. He told me he was trying to explain and that I wouldn't let him. Not true, I just wasn't accepting any more lies. We're not done yet. The car I traded in was very new, excellent condition, and very low miles. Perfect car , I was starting a new job and needed a work van. So the vehicle I damaged and ended up settling for was not the original vehicle they promised me. I was originally getting a bigger vehicle. They knew I was starting a new job, and going to be making more money. So they thought it was ok to basically rob me. The origainal van I was going to get, I was able to talk talk them down literally $200 and it was still more than I wanted to pay. This is when I went to nyle maxwell Fiat because they had the van I wanted but used. They were going to give me FOUR THOUSAND MORE FOR MY CAR!!! Anyway I couldn't go for the deal they gave me. So when I went back to NYLE MAXWELLL CHRYSLER DODGE AND JEEP ON 620 they backed out of the deal they promised me, knowing the other dealedrship deal wasn't going through and that I really needed a WORK VAN. So now they sold me a smaller van for the same price i talked them down to for the big van. As soon as I left the dealership I starting getting emails to lower my to interest rate from other finance companies. GRRR. These people will rob you and smile in your face and convince you its a good thing. You want agood deal??? Go get yourself a subaru at Subaru of Austin or Cleo Bay and be treated like a queen or king. Or even the Fiat maxwell, but these people, I warned you. Do yourself a favor and stay far far away...

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

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