Mercedes-Benz of Austin
Dealership Sales Review
The whole experience felt like a scam. This is disappointing seeing as I have always been a Mercedes guy. The sales person was nice, however once I got to the finance person he was pushy, made mistakes on his numbers three times and had excuse after excuse. I used the edmunds lease calculator and we were off at least $20 per month. This is where the hidden fees came in. They then got irate because I was questioning them. They were not ready for someone to be prepared to calculate numbers with them. They also tried to bait and switch and up sell me on every turn, and using scare tactics to get you to buy their warranties or their service packages was a real turn off. Unfortunately this dealership will not earn my business, and I would highly recommend going to Mercedes of Georgetown or like myself go back to Park Place in Dallas and deal with professionals.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No