Howdy Honda
Dealership Sales Review
I don't write negative reviews often nor without cause - check my review history That said, this has without a doubt been the 100%, absolute worst attempt at car buiyng I've ever experienced Started off by emailing the exact details of what I wanted to do, the fact I had a clear title in hand on a 2022 BMW, and was looking to trade up a little to another better-spec'd BMW they had. Sal wrote back, saying it all sounded good and they were willin to make a deal Great! Okay, give me an estimate on my car's value! Sal, you need to come in! Me- BMW of Houston offered me 44K sight unseen give the spec Sal, we can't do that! 3 weeks go by Me, see the car's still available. Sal sub as Sal was OOO - yes but we've added loJack. Me - BMW's can be located without that Sal's super weak replacement - We can pull Lojack off, but will charge you for it. I have this recorded on audio. They lilterally said they'd pull the Lojack BUT STILL CHARGE ME FOR IT! Run, don't walk from this cluster of a "dealership"
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No