AutoNation Ford Arlington
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Dealership Service Review
service Rating
Friday Afternoon/Evening Oil Change
Written byon 08/21/2023
The waiting area was uncomfortably warm. I was told that the wait would be about 2 hours but it ended up being about 5.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Nancy Gorge on 08/23/2023
Dealer Response
Hi Brandon, we are deeply disappointed by your experience at AutoNation Ford Arlington. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 200-4503 to discuss what we can do to help.
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