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AutoNation Ford Arlington


1400 W I-20, Arlington, TX 76017 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (18) No (5)
Service Rating
Recommend:
Yes (41) No (4)
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Dealership Service Review

1 out of 5 starsservice Rating
Horrible Dealership
Written by Disappointed on 08/20/2023

This was the 2nd time in 3 months after buying car in February that the part was faulty and still didn’t not put an OEM part. There were also a large quantity of metal shavings in the oil and was not told at purchase the engine was not the original. Do not do business with this dealer or will cost you $$$$… Horrible Sales and service

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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Ash Scott on 08/23/2023
Dealer Response
Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Arlington take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (817) 200-4503 -- we hope to hear from you soon.
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