Skip to main content

AutoNation Ford Arlington


1400 W I-20, Arlington, TX 76017 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (18) No (5)
Service Rating
Recommend:
Yes (41) No (4)
Back to Service Reviews

Dealership Service Review

5 out of 5 starsservice Rating
Good service!!!
Written by JohnL76 on 07/28/2023

I took my Ford Explorer in for an oil change, and Mr. Edmunds took care of me. He told me it was going to be an hour and a half wait. He came and told me my car was done 45 minutes later. I was surprised because he came and told another customer he wanted to get her an uber ride because her car needed a part that they didn't have, so it would take her longer. He was pleasant and answered all questions asked of him with me and the other customer. Good people skills!!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
Serenity Gibson on 07/31/2023
Dealer Response
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Report