AutoNation Ford Arlington
Dealership Service Review
Had to quickly drive to TX from NJ without getting the oil change service completed on my truck. When arriving needed to get the truck serviced before returning to NJ only about 300 miles left before needing an oil change. Tried to sch. an appointment using the website link and it kept locking up on me. Called the phone number on the web page and the employee was able to setup an appointment for the same day. When arriving I was greeted right away and directed to the waiting area. I was told the service appointment would take 1 1.5 hours and it was finished within 1 3/4 hours. They really tried for the time they told me. The high temp for the day was 104 and that alone would have me going slower. 15 minutes off was not bad because of the high temp.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes