AutoNation Ford Arlington
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Service
Written byon 07/14/2023
While service agents are courteous and accommodating, what baffles me is to why does it have to take 2 hours or more to wait until an oil change service completed. And you even have an appointment made prior to your visit. Every time I have to get through this since I purchased my truck in 2018.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Savy Robinson on 07/17/2023
Dealer Response
Hi, thank you for taking the time to leave us feedback. If you would be willing to give us another chance in the future, please reach out to our General Manager at (817) 200-4503. We would appreciate the chance to turn your experience around.
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