AutoNation Ford Arlington
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Dealership Service Review
service Rating
Terrible Service
Written byon 06/03/2023
This dealership is terrible they had our Ford Focus in there several times of course under warranty. Under the warranty they could never find out what the problem was with the car. We even took the technician out in the car so they could feel and hear the issues the car was having. Just when the warranty expires they magically find all sorts of problems and issues but the warranty was out at this point. The service tech never returned calls and basically refused to work on our vehicle because he knew we would have to come out of pocket within a few weeks. Don't take your car to them!!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Theo Sanders on 06/06/2023
Dealer Response
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
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