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AutoNation Ford Arlington


1400 W I-20, Arlington, TX 76017 (map)
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Sales Rating
Recommend:
Yes (15) No (4)
Service Rating
Recommend:
Yes (34) No (2)
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Dealership Sales Review

3 out of 5 starssales Rating
Used F150
Written by Jhall727 on 05/07/2023

When I got to the dealership the car I came for had already sold. I was disappointed in that but they met me at my car and had another option in the same price range. Over all the experience was good but I have two complaints. One I chose to finance through them as they rate shop but they didn’t tell me up lender they use forces extended coverage at a huge extra add on that can apparently be canceled later. Big hassle. Second the truck wasn’t vetted. The modem and radio didn’t work and the rear differential had some problems causing scraping noise when backing up. This put me back at the dealer twice over the course of two weeks. The service dept is taking care of me now but really frustrated by this.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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Stephanie Mavis on 05/10/2023
Dealer Response
Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (817) 200-4503 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
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