Crest Honda
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Dealership Service Review
service Rating
Very disappointed
Written byon 11/15/2024
Called on status of pending repair that was part of the sale of the vehicle. After several attempts and no calls back I had it repaired elsewhere. Customer service lacks in all areas. That was Oct it's been over 30 days. We also were told car had an inspection. Got it home and it leaked transmission fluid.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Kennedy Seaton on 11/19/2024
Dealer Response
We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (800) 259-7299.
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