Jim Keras Subaru
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Dama and the Crew
Written by 02/08/2017
onI have had my 2014 Forrester since 10/2013 and have been a faithful Jim Keras customer. Dama has made me feel like I was a special customer every time we have spoken. She and the schedulers are some of the most courteous customer service people I have dealt with. She has given me good information when I was having a little problem and advised me to bring it in when the problem was not as small as I thought. I have never felt that I was being unfairly with any service that has been provided. I would and have suggested that a couple of friends take their cars there for service. Jim Keras should be very proud of Dama and the whole service department.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes