AutoNation Honda Covington Pike
Dealership Service Review
Rachel my service advisor was so sweet and took care of my needs. She was very informative and had me in and out in no time. Even after I left I received actual pictures of areas on my car that indicated additional work needed to be done which was a great touch on keeping the customer informed. Give her a raise! The service waiting area atmosphere was pleasant and I snacked on some delicious popcorn while I waited. I also loved that feedback slips were available for the customer to fill out as well. I am more than willing to drive from Lakeland (past Wolfchase Honda) to get superior customer service and care from Autonation Honda on Covington Pike! Woot! Woot! Side note: This is my second Honda (I purchased my first one in 2004) I have purchased from Auto Nation Covington Pike and Terrence Wilkins in sales always takes care of me as well!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes