AutoNation Honda Covington Pike
Dealership Service Review
I only gave this rating 1 star just because of the friendliness of Terrell that helped me and the turn around of the car in the same day after having to have my brand new 2023 Honda-CRV towed in foe a Critical Power System Failure that left my NEW car undriveable. Said it was a sensor and was good to go. I sit writing this review as my car sits in their shop with the SAME problem and I am without a vehicle. So it would be ZERO stars if it was based in the work provided. Not sure if this is a service problem or a Honda lemon problem. This car went into limp mode without any warning leaving the car immoblized. If it would have happened on an interstate, I would have been killed. I bought a Honda based on their quality and longevity. We will see what becomes of this second repair. As far as questions concerning quote of repair and price, my car is still under warranty so we're not applicable.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No