AutoNation Honda Covington Pike
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Most Wonderful People!
Written byon 10/22/2021
Stranded on an off ramp of 40E on a Saturday, 30 miles outside of Memphis, TN, we waited 4 hrs for a tow trunk to appear. Rachael and Jennifer at AutoNation Honda assured us that their service department was ready for us and indeed they were. Rachel and the service tech, Jesus, did a thorough exam of our car, showed us what was needed and ordered the necessary parts, They completed the repairs on Monday, allowing us to continue our journey home to VA that afternoon.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes