AutoNation Honda Covington Pike
Dealership Sales Review
We had a fabulous experience buying a 2023 Odyssey from Auto Nation Honda Covington Pike. Four people made the experience a breeze and memorable. My sales consultant is Tremaine Wilson, the sales manager is John Barnes, from finance is Robert Wooten III & Tony Gray. An email followed by a call with Trey Wilson made us visit the dealership on 06/03/23 evening, and we traded in our 2020 Prius and got 23 Odyssey. As a customer, I aimed to get the best value for the money. Although the goal of the business is to make a profit, I can for sure say that Auto Nation Honda Covington Pike's goal is to make a profit in the long run by giving value to fellow humans and long-term human relationships. All four I mentioned above were patient enough to answer all my questions and listen to my requests, and they gave us the best deal on the trade-in and the new car. In addition, they gave me a better deal on the service contract and additional add-ons, which were essential (from my perspective) to get. My wife and me, along with our two friends, were pleased to deal with the team of four who handled our deal. As we all know, Honda has introduced Honda Service Pass, complimentary maintenance for 2023 vehicles, and Odyssey is the first one out of them. When I asked for prepaid maintenance plans, the finance guys mentioned the service pass and complimentary maintenance from Honda, which can be availed at their dealership. In addition, there were a couple of door seal issues. One was identified the day we took the car, and the next one, I informed Trey the following Monday. He was happy to help me and mentioned it was a factory defect and would be covered by Honda, and I could come back once the parts arrived and have them changed. I am grateful to have come across the beautiful team at the AutoNation Honda Covington Pike. I am looking forward to this relationship, which includes getting our future cars from them, and I will recommend them to my friends and family.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes