AutoNation Honda 385
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Dealership Service Review
service Rating
Untruthful
Written byon 12/04/2018
Different price over the phone versus coming into the shop to get the work done. Adam at the service desk was basically pulling prices over the air. Simply saying "you had a misunderstanding over the phone" doesn't cut it all the time.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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autonation on 12/06/2018
Thank you, for reaching out to us. Your opinion plays an integral part in our customer service. Please call our General Manager at (901) 795-5900 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
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