Burns Chevrolet
Dealership Sales Review
[contact info removed] asking about my title & tags on day # 27 I was told my plates will be mailed to me. On Day # 42 I went to the DMV and was told they had nothing from Burns Chevrolet. I was told that they have up to 45 days for my plates on my temporary tag. I contacted the dealer by phone as well as email and I was told that nothing had been done and I would have to a week or more before my plates arrived. I will be unable to drive my vehicle due to the expiration of my temporary tag. Ther is a law saying that I am supposed to have tags and or title within 45 days. Why does Burns not honor their sales or complete their promises. I tried to file a complaint to the manager was refused to talk or make a complaint to them. Sample email below from [contact info removed] I am sorry for the delay in your plate and title. We are running a little behind on some processes and this one was completed today. You’ll see the plate in about 10 days and title in about 30-45. DMV handles both once we push it through on our end electronically.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes