Skip to main content

Jim Hudson Toyota


970 Columbiana Dr, Irmo, SC 29063 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (5) No (1)
Service Rating
Recommend:
Yes (0) No (1)
Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
wasted trip
Written by disappointed and not happy on 07/24/2021

My first review ever. I looked online for a couple of days and saw several vehicles that had my interest. I saw where many were listed as "in transit" but a very large quantity did not have this designation. I naturally assumed this meant they were onsite. I drove to the dealership (about an hour and a half from my home). i walked inside and was greeted with "how can I help you?" I asked where the new cars were and she said we don't have any. no rav4s, no Tacomas, no Camrys but did have a couple of highlanders and Tundras. I said I would like to see the highlanders. she said they presold most of their cars. when asked about why so many vehicles were listed on their website, I was told Toyota handled that and they rarely had new cars on the lot. I walked on the lot and there was one Camry, one Tacoma and a handful of highlanders. I looked them over but no one ever came so I figured since most of these vehicles "didn't exist" I would leave. I know it is a seller's market but it won't be forever.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
Jim Hudson Toyota on 07/27/2021
Dealer Response
Thank you for letting us know about this. This is not the culture that we promote here at XXX and we take that very seriously. We know that your time is valuable and hope to have a second chance to show you that. If you need anything further, please don't hesitate to reach out to me directly to General Manager, Fil Catania, via email at fcatania@jimhudson.com.
Report