Audi Hilton Head
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Dealership Service Review
service Rating
Q5 A/C isdue
Written byon 08/08/2024
With the exception of frustration with your call center for service, the service team at the dealership were great. It was a challenging issue that took a bit to resolve, they mostly kept me informed and provided a loaner and / or concierge service which was great since we were from out of state on vacation.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Joseph Lee on 08/09/2024
Dealer Response
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
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