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Audi Hilton Head


46 Auto Mall Blvd, Hardeeville, SC 29927 (map)
Today 9:00 AM - 7:30 PM
Sales Rating
Recommend:
Yes (13) No (1)
Service Rating
Recommend:
Yes (25) No (3)
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Dealership Service Review

3 out of 5 starsservice Rating
Just OK
Written by Just OK on 12/05/2023

I assume that the 10K service was performed. I opted for a car wash. The wash was awful. Parts of the car weren't wiped - the road dirt was still there. No cleaning on the interior and no wheel shine. Have had many washes at Audi dealers and this was poor. Won't waste another 45min. for their wash next time

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

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Barry Lewis on 12/06/2023
Dealer Response
Hi, thanks for the feedback, Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (843) 962-9517 to discuss what we can do to help.
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