Jim Hudson Lexus
Dealership Sales Review
Today, I contacted Jim Hudson Lexus about a CPO Lexus they had posted online. While they answered my first question about the availability of the car suggesting a visit and test drive, the answer to my follow up question took me aback. I saw on CarFax that the vehicle was in an accident - rear ended with 'functional' damage. I politely asked to help me understand what happened to the car. Here the response I got- "I can only go by what the carfax says, and it sounds like it was pretty minor. I can tell you that if the airbags didn't deploy and the car was driven from the scene, it was probably cosmetic only. The car is certified, so there was definitely nothing major." The car was posted as a Certified Pre-Owned Lexus and I was trying to understand what the damage was about. Also, the car was priced almost $3,000 above KBB and I wanted to be sure that I wouldn't have to make a 250-mile trip to the dealer without having at least some understanding of the condition of the car. I don't know the dealer but cannot recommend his used car department to anybody searching for cars online.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable