Herb Chambers Cadillac of Warwick
Dealership Service Review
I dropped my car off for an oil change, tire rotation, and to address a recall. the tires were never rotated and now I will have to either do them myself or bring them in somewhere to get it done now as that was part of my service request. They also told me that my car would also be washed. It was pretty clean before I brought it in, but the layer of pollen that was on the windshield and car was still on it when I picked it up and there were new smudges on my windshield. I have had great experiences in the past here, but this time around was a bit disappointing considering the price tag of what it costs to get this service done. I will most likely be headed back to Boston in the future for service.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No