Herb Chambers Cadillac of Warwick
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Service
Written by 01/25/2025
onupdated 02/03/2025
Advocate was very nice told me they were running 1hr late when I arrived no call prior told it would take roughly 1hr I added change air filter Told them I would be waiting 12:00appt didn’t leave to almost 3 I think we all have better things to do
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Herb Chambers Cadillac of Warwick on 03/25/2025
Dealer Response
Michael, I apologize for the delay and any inconvenience it caused during your visit. We strive to keep our appointments on schedule and appreciate your patience throughout. Thank you, Neil Ferreira - General Manager
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