Herb Chambers Cadillac of Warwick
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Dealership Service Review
service Rating
Not Impressed
Written byon 07/18/2025
The service advisor Brittany was rude and was definitely not paying attention to my problem with my car. Terrible customer service.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Herb Chambers Cadillac of Warwick on 08/28/2025
Dealer Response
Jeanne, I'm sorry to hear about your experience with our team. We strive for attentive, respectful customer service, so it's disappointing this was not reflected. Your feedback will be discussed internally, and we hope you'll give us another chance to better serve you in the future. Thank you, Neil Ferreira - General Manager - nferreira@herbchambers.com
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