Hurd Auto Mall
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Dealership Sales Review
sales Rating
"They DON'T stand behind what they sell!"
Written by 07/07/2020
onBe very cautious!! I purchased a used 2015 GMC Sierra from Hurd in February. In May (only 2200 miles later) I had the first opportunity to use the AC and found it did not work. I immediately brought the vehicle in and was informed that it needed a new condenser and would cost close to $1000 for the job. They sold me a vehicle with a broken air conditioner and refuse to stand behind it! Who uses AC in 30 degree weather! I have purchased from Hurd in the past and considered them to be an excellent dealership however after this experience I warn you, Hurd has changed and cannot be trusted! Take a word of warning and take your business elsewhere!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No