Spitzer Toyota Monroeville
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Dealership Service Review
service Rating
Great service
Written byon 10/31/2015
The service department really provides accurate information on how long the customers wait time will be when getting their car serviced. They also offer options to the customer to make the wait time manageable. I like that they wash your car after the car has been serviced. My sales representative James Howard greets me and he makes sure that I am being taken care of. In preparation for the end of my lease, James makes me aware that he is looking for the right car for me based on my likes and dislikes.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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spitzertoyota on 01/07/2016
Dealer Response
Thank you for leaving us this great review!I'm very happy to hear that James and our team could be so helpful during your visits with us. We look forward to seeing you back again in the future! Take care.
Robert L. Thomasson, General Manager (877) 735-3855
Reportspitzertoyota on 01/07/2016
Dealer Response
Thank you for leaving us this great review!I'm very happy to hear that James and our team could be so helpful during your visits with us. We look forward to seeing you back again in the future! Take care.
Robert L. Thomasson, General Manager (877) 735-3855
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