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Spitzer Toyota Monroeville


4710 William Penn Hwy, Monroeville, PA 15146 (map)
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Sales Rating
Recommend:
Yes (17) No (1)
Service Rating
Recommend:
Yes (98) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
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Written by Brandon84 on 12/19/2014
updated 01/03/2015

I liked that the staff who helped me was friendly and able to answer my questions. I also liked that they explained exactly what additional maintenance needed to be completed on my vehicle. I was also very pleased that because the work took so long, they offered to drive me to a local restaurant for lunch.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

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spitzertoyota on 01/05/2015
Dealer Response
We are honored to hear that your experience with us has been very efficient! Customer input plays an important part in making our service the best it can be. Your feedback confirms that our goal of providing quality customer service was achieved during your visit. If you need further assistance, then be sure to let us know. Hillary Mundell Customer Relations Manager hmundell@spitzer.com 412-373-6200 Ext. 3454
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