Spitzer Toyota Monroeville
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Dealership Service Review
service Rating
10+ Years of excellent service
Written byon 10/20/2022
I’ve been with Deana Hicks over 10 years. She fits me in with my complicated schedule, always preapproves charges and services, and goes out of her way to find time when my schedule is complicated. My recent service became way too complicated due to rapid changes in MY schedule - what I thought was a drop-off for two days with a rental became “Bringing the rental back today, can mine be ready?” (With oil change, inspection, winter tire swap, brakes and brake fluids in the service… got it done.) I have a Toyota dealership within 5 miles of my house… there’s a reason i travel 25 miles for both my and my wife’s Rav service. On follow up questions: *BEFORE timeframe I originally requested. My timeframe changed, they adapted admirably.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Spitzer Toyota Monroeville on 10/21/2022
Dealer Response
Thank you for taking the time to leave us this 5-star rating! We are honored that you continue to confide in us with your automotive needs, and we are so glad that Deana consistently takes great care of you. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
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