Spitzer Toyota Monroeville
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Deana Hicks made the difference
Written by 03/18/2022
onDeana was great to work with. She gave me an estimate on a tune-up up front so there was no sticker shock, I was in and out quickly, the car was ready in the time window that she said, and she respected my rationale for not moving forward with the technician recommended services at this time. Customer Service at its finest.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Spitzer Toyota Monroeville on 03/23/2022
Dealer Response
Thank you so much for your positive review! We are so glad that Deana took great care of you and your vehicle throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!
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