Spitzer Toyota Monroeville
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My Last Servicing for My Toyota Rav 4
Written byon 07/29/2019
I've always had a very positive experience visiting Spitzer when I need to bring in my Toyota Rav 4's for servicing especially when I am helped by Jeanine. She is the ultimate representative for her department. Not only is she friendly and efficient, but she also quite adept at assessing a situation and giving the best advice for the consumer. For this particular visit, I had asked her which coupons would be the better deal and she was able to point out that the $10 discount for the service would be the best and instead of replacing all of my windshield wipers completely....that I really only needed the inserts for all three of the wipers. I was quite pleased. She always places the customers first.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Spitzer Toyota Monroeville on 07/30/2019
Dealer Response
Thanks for the great feedback! We're very happy that Jeanine was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Robert Thomasson, General Manager, (877) 735-3855
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