Spitzer Toyota Monroeville
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Dealership Service Review
service Rating
Tundra repair
Written byon 07/02/2019
Jennine met me at the service counter after my 2002 Tundra was towed in - failed belt tensioner. She called later in the day w/promised estimate. Truck was ready Monday pm even though part had to be ordered. Jennine was professional and friendly throughout entire process - she personifies "great service".
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Spitzer Toyota Monroeville on 07/03/2019
Dealer Response
Hi Reuben and thanks for the great feedback! We're very happy that Jennine was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Robert Thomasson, General Manager, (877) 735-3855
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