Spitzer Toyota Monroeville
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Dealership Service Review
service Rating
Spritzer survey
Written byon 08/01/2017
updated 08/16/2017
Very unsatisfied with the service department. Billed for services that were supposed to be at no cost. Toyota care oil change was not at no cost. Still questioning why vehicle was not issued an exempt emissions sticker since the new vehicle had less than 5,000 miles on it ( 1,406 miles ). My cost was $ 60.09...
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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dealerreply on 09/22/2017
Dealer Response
That is not the kind of experience we seek to provide at Spitzer Toyota. Please contact me when you can so we can address this together.
Robert Thomasson, General Manager, (877) 735-3855
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