Spitzer Toyota Monroeville
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Missing bolt????
Written byon 07/10/2017
updated 07/26/2017
Always good service, was disappointed in last problem solving. Missing motor mount bolt caused noise, but only Toyota services my car. Was it not put back properly when water pump fixed there before?
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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dealerreply on 08/03/2017
Dealer Response
Thank you for taking the time to share your experience with us, Martha. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
Sincerely, Robert Thomasson, General Manager, (877) 735-3855
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