Spitzer Toyota Monroeville
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Dealership Service Review
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The Best Service Agent
Written byon 03/10/2017
I love my service agent Deana Hicks. She recently relocated to Monroeville from the North Hills so we drove about 30 miles round trip to have her as our Service Agent again. She is intelligent, professional, warm, attentive, attractive and an absolute wonderful person to have take care of my beloved 2004 Celica. She is always available to attend to any of our concerns, making several phone calls throughout the day and keeping us informed and answering any questions. She has great energy and an uplifting personality to go with it. Any company would indeed be enhanced to have Deana as their employee. Thank you, Helen L
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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dealerreply on 03/28/2017
Dealer Response
Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Deana and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure!
Regards,
Robert Thomasson, General Manager, (877) 735-3855
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