Spitzer Toyota Monroeville
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Dealership Service Review
service Rating
Highlander
Written byon 02/24/2017
updated 03/06/2017
Thus far, I have been satisfied with your service department. You have been fast, dependable, convenient and I strongly believe that the car wash that you provide with your service shows that you care about my car's appearance and how it leaves your facility. It is a nice touch. I am hopeful that I continue to be as satisfied as I am currently. I have been greatly disappointed with other Toyota dealershis in getting my Tundra serviced in the past. The Highlander we purchased from you is our second Toyota.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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dealerreply on 03/28/2017
Dealer Response
Kelly, thank you for sharing this great feedback with us. We feel our service department is what makes Spitzer Toyota special. Reviews like yours help us to make sure that we're meeting the needs of our customers and were glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment!
Regards,
Robert Thomasson, General Manager, (877) 735-3855
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