Spitzer Toyota Monroeville
Dealership Sales Review
My husband and I bought our Prius from Spitzer and initially had a good experience. We are relocating out of state and wanted to sell our Honda prior to our move. On the 10th we had an appointment to have our Honda looked at. We were told that Spitzer would pay $1,675 for our car. We returned a week later and were first told that they didn't want to purchase the car at all and then offered $,1000. When we inquired why the car decreased in value by $675 in one week, the used car sales manager stormed over, told us "I don't want to do business with you" and asked us to leave. If they didn't want to buy our car in the first place, that was fine, but they should have said that on the 10th and not offer us close to $700 less than they offered later. I would advise anyone to stay away from this dealership. We were treated extremely rudely and disrespectfully.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable