Peruzzi Buick GMC
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Dealership Service Review
service Rating
NOT HAPPY PEPPY PEOPLE
Written by 04/10/2024
onFirst visit: Needed new tire and inspection. TWO HOURS LATER I was told I failed inspection because I need a new tire. NO KIDDING. Ordered tire. Second visit: Returned to have tire installed. ONE HOUR & TEN MINUTES LATER my car was ready. That's a long time for a tire exchange. Lastly, on both visits, if the employee wasn't working with me directly I was ignored. Even when they came thru the waiting area they would look away not NO ONE would even say hello. Needless to say, I will be looking for a other GMC dealer.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes