Woltz and Wind Ford
Dealership Service Review
If you find yourself in car drama, the combination of Ford Roadside Assistance and Woltz & Wind will make a rough day bearable. Fortunate that it happened during daylight and in a location where I could pull off the road/park safely. A (warranty covered) overheating problem led to a tow to the dealer. Thanks to Service Coordinator Katy for her communications throughout the process. Thanks to W&W for the Enterprise Car Rental relationship (covered by my warranty), including easy return drop off at W&W dealership. (Friendly service at Enterprise, BTW.) W&W is a busy service shop... My car was quickly put in the que on Monday around 5pm and it was ready for pick up Friday. So far, so good! **FYI_Adjust expectations that unscheduled repairs can be completed on the spot or in 24 hours...service appointments are honored and this shop is BUSY. **
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes