Woltz and Wind Ford

So I went to the gas station, filled my tank, went to start my car and it would not start. Had AAA tow me to the dealership, was told it was a snapped negative cable and my battery died. Bought the negative cable and battery installed them, still would not start. Had my dad with me through this and he went in and wanted to speak with the big dog in charge, Jack May. Jack took us to the garage and spoke with the mechanic, was told that the ground cable was not long enough so it wasn't going to pick up a charge, not the negative. Was also informed that I was going to have to pay $400+ for repairs. They didn't bother to look up to see if the customer had an extended warranty, and the mechanic said that to Jack May. He wasn't very happy. So Jack got me set up with a rental vehicle while they were to work on my 2014 Ford Fiesta. A week later, got the call that my vehicle was ready for pickup, and would actually start, while I was at work. Went and got it the next day and haven't had any issues since. So, kudos to Jack, for getting the issue resolved.