Woltz and Wind Ford
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Dealership Service Review
service Rating
Horn Repair
Written byon 10/23/2018
updated 11/02/2018
I had just had my Escape inspected and less than a week later I found I had no horn when I car pulled out in front of me. I'm not sure how the vehicle passed inspection? When I called to tell them what happened and to get an appointment for it to be fixed, I was told it would be 3 weeks until I could get in. Had to call the service manager, who cleared an appointment in two days. Once I got in there, they got it fixed in the one day they had my car and it was a bonus to find out my extended service plan (on a 2011 Escape) covered the bulk of the cost with on a $100 deducible.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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ilovemileone on 11/06/2018
We're so pleased to hear that everything was completed so quickly and to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
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