Woltz and Wind Ford
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Dealership Service Review
service Rating
Extremely rude cashier
Written byon 08/28/2018
updated 09/04/2018
I was satisfied with the work performed on our vehicle. My wife, who at the time was seven months pregnant, was treated extremely rudely by the cashier at the end of the visit. Everything went very well with our service experience until it was ruined by this person’s extremely coarse and unacceptable attitude.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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joeakers on 10/17/2018
Dealer Response
We're extremely disappointed to hear about your negative experience at our dealership. Our customers mean a great deal to us and we regret that we failed to provide you with the quality service you deserve. If you are willing, we would like the chance to try and turn your experience around. Please reach out to Jim Morgan at (412) 279-5755 x237 directcly so we can work with you to make this better. We hope to hear from you.
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