MINI of the Main Line
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Dealership Service Review
service Rating
Mini on the phone
Written byon 10/22/2018
We all know Mini dealers are getting to be busy places... so I wasn't that surprised when I got a recorded message asking me to leave my number. I was surprised not to get a call back. This was my first contact with Mini of the Main Line. When I called again a few days later I spoke to Ken. He assured me that was not the way they normally do business, and then showed me that, by being very polite and carefully listening to my needs. He set me up for the service required and was thorough and friendly. Thanks, Ken. I now feel welcomed to Mini of the Main Line.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable