Weston Kia

Weston KIA is beyond the worst car experience I have ever had in my life. I took my car here over a month ago because it was stolen and recovered, so the ignition and radio/back up camera needed to be replaced. During this month I heard nothing back from them on an update on my car, despite leaving messages and emails. My insurance rental coverage then ended, because their policy was to cover a rental for 30 days, and having still heard nothing back from Weston KIA, I had to begin paying for a rental out of pocket. (Over $500 down the drain and out of my own wallet) After a month of no replies, I finally get one short email that they were still waiting on parts, with no list of the parts or any estimate of completion. (So it takes them over a month to get parts…ok, sus and very much want to see the receipts of these and when they were in fact ordered) After waiting one more week and again, paying for a rental out of pocket, I simply couldn’t afford to wait any longer- I finally got absolutely fed up at not receiving any ETAs for when my car would actually be complete so I had a friend drive me to talk to someone in person to get actual answers and check on the status of my vehicle. All of a sudden all the parts that they were waiting for for “so long” had miraculously arrived just a couple of days ago and my car would be done in two days. (Also very suspicious my car was still in the exact same parking spot it had been when I left it there over a month ago, almost as if it hadn’t been moved at all during all this time) It wasn’t. Instead, I was finally called back and told that my car would be done the next day at 4pm- they ensured me this would be true. AGAIN- IT WASN’T. As of right now my KIA has been at the Weston KIA dealership for a month and two weeks. The repairs were a new ignition and radio/backup cam- and it took them OVER A MONTH to get parts. Supposedly. I cannot even explain to you how shady this place is. Don’t go here, literally just save yourself the heartache of being completely lied to and ignored. Weston KIA is like if your most toxic relationship was a dealership. They promise, they’ll do better next time- I promise you, they won’t. Dump them and never come back.