Weston Kia
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Dealership Service Review
service Rating
Awful, terrible customer service
Written byon 02/13/2024
Awful. Beyond inexcusable customer service. Been given the runaround. Shoulder shrugs. 4 weeks in the shop. No straight answers about my vehicle, the repair and have no idea when my car will be complete, only that it’s “undriveable”. Instead of bending over backwards to rectify, I get radio silence…DO NOT SHOP HERE.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No