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Weston Kia


22309 SE Stark St, Gresham, OR 97030 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
Recommend:
Yes (2) No (1)
Service Rating
Recommend:
Yes (0) No (3)
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Dealership Sales Review

1 out of 5 starssales Rating
Don't bother with Weston
Written by austria313 on 01/03/2016

I made it very clear in my TrueCar submissions the cars and options I was looking for and that I wanted to be contacted via email. I received an endless string of calls and voicemails from Antoine. He was as relentless as a collector. Calls during the dinner hour, during normal work hours, etc. When I received an email from him, he did not deliver the rates on the cars I'd selected. I responded reminding him that I needed rates on each of the cars. I can't even tell you how many more emails I received asking me to schedule a visit and a test drive. Each time I told him to send me rates first. Then his manager (forgot her name) called me and asked if I had received what I needed. What a joke! She acted like she was surprised when I told her there were 3 cars that I requested rates on. While I was driving, I had to retell her exactly what I was looking for. She tried to probe me with "Sales 101" questions, which was why I had no interest in talking with these people from the beginning. I told her to give their very best offer. She continued to probe. How much credibility do you have if you won't offer your best deal from the start? This place has no integrity and requires their customers do tons of work and negotiate like crazy, that is if you ever get a rate from them. Guess what happened, a day later I got rates for 1 car not 3 and those rates were not at all competitive. Antoine tells me the rates were sent on 2 of the cars, but those deals were so much better that the 3rd car rates were unnecessary. Ultimately, don't bother with Weston unless you don't mind playing lots of games with a dealership that doesn't listen to you as the customer at all. Stay far away!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Not Applicable

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